{"id":5160,"date":"2022-04-22T21:28:34","date_gmt":"2022-04-22T21:28:34","guid":{"rendered":"https:\/\/www.comfortkeepers.ca\/edmonton\/?page_id=5160"},"modified":"2026-07-10T13:49:23","modified_gmt":"2026-07-10T13:49:23","slug":"family-portal","status":"publish","type":"page","link":"https:\/\/www.comfortkeepers.ca\/edmonton\/family-portal\/","title":{"rendered":"The Family Portal"},"content":{"rendered":"\r\n<h2 class=\"wp-block-heading\">Comfort Keepers of Edmonton provides direct access to your loved one\u2019s care at any time through our online family portal<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Comfort Keepers of Edmonton provides direct access to your loved one\u2019s care at any time through our online family portal. At Comfort Keepers, we take great pride in providing compassionate in-home care to improve the lives of not just seniors, but everyone in the family. We know the importance of having peace of mind knowing your loved one is receiving proper care and staying safe in the home. This is why we offer a way to stay connected with online access to view care plans, schedules, and see any notes, messages, documents, and more through our family portal.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The family portal allows clients and their family members to access a wide variety of information regarding their services with Comfort Keepers. The portal is designed to allow clients and their families to access information and communication features from anywhere in the world. This provides family members living at a distance with peace of mind and keeps them involved in the care being provided to their loved ones.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>From the portal, users can:<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>View the schedule of visits<\/li>\r\n\r\n\r\n\r\n<li>See the assigned caregiver\u2019s picture and learn a little about them<\/li>\r\n\r\n\r\n\r\n<li>Review the Plan of Care that caregivers will follow during visits<\/li>\r\n\r\n\r\n\r\n<li>View documents attached to the client\u2019s file<\/li>\r\n\r\n\r\n\r\n<li>Communicate with other family members who use the portal through the \u201cMessage to Loved One\u201d function<\/li>\r\n\r\n\r\n\r\n<li>Communicate with CK\u2019s administrative staff through the messaging function<\/li>\r\n\r\n\r\n\r\n<li>See any messages posted by the caregiver updating them on their loved one\u2019s condition, shared activities, and upcoming plans<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong><em>Already have a login? Connect to the family portal <a href=\"https:\/\/12805.axiscare.com\/\">here<\/a>.<\/em><\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Are you ready to get more connected with your loved one\u2019s care? To learn more about real-time care updates and other features provided through our family portal, <a href=\"https:\/\/www.comfortkeepers.ca\/edmonton\/contact\/\">contact Comfort Keepers of Edmonton<\/a> today!<\/p>\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>Comfort Keepers of Edmonton provides direct access to your loved one\u2019s care at any time through our online family portal Comfort Keepers of Edmonton provides direct access to your loved one\u2019s care at any time through our online family portal. At Comfort Keepers, we take great pride in providing compassionate in-home care to improve the [&hellip;]<\/p>\n","protected":false},"author":59,"featured_media":6995,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5160","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Family Portal - Comfort Keepers Edmonton<\/title>\n<meta name=\"description\" content=\"Comfort Keepers of Edmonton provides direct access to your loved one\u2019s care any time through our online family portal\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.comfortkeepers.ca\/edmonton\/family-portal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Family Portal - Comfort Keepers Edmonton\" \/>\n<meta property=\"og:description\" content=\"Comfort Keepers of Edmonton provides direct access to your loved one\u2019s care any time through our online family portal\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.comfortkeepers.ca\/edmonton\/family-portal\/\" \/>\n<meta property=\"og:site_name\" content=\"Comfort Keepers Edmonton\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/comfortkeepersedm\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-10T13:49:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.comfortkeepers.ca\/edmonton\/wp-content\/uploads\/sites\/134\/2026\/07\/alliancehhcs_home-care-aide_01.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"533\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/family-portal\\\/\",\"url\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/family-portal\\\/\",\"name\":\"The Family Portal - Comfort Keepers Edmonton\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/family-portal\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/family-portal\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/wp-content\\\/uploads\\\/sites\\\/134\\\/2026\\\/07\\\/alliancehhcs_home-care-aide_01.jpg\",\"datePublished\":\"2022-04-22T21:28:34+00:00\",\"dateModified\":\"2026-07-10T13:49:23+00:00\",\"description\":\"Comfort Keepers of Edmonton provides direct access to your loved one\u2019s care any time through our online family portal\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/family-portal\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/family-portal\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/family-portal\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/wp-content\\\/uploads\\\/sites\\\/134\\\/2026\\\/07\\\/alliancehhcs_home-care-aide_01.jpg\",\"contentUrl\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/wp-content\\\/uploads\\\/sites\\\/134\\\/2026\\\/07\\\/alliancehhcs_home-care-aide_01.jpg\",\"width\":800,\"height\":533},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/family-portal\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Family Portal\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/#website\",\"url\":\"https:\\\/\\\/www.comfortkeepers.ca\\\/edmonton\\\/\",\"name\":\"Comfort Keepers Edmonton\",\"description\":\"Elder &amp; 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