Start a fulfilling caregiver career with Comfort Keepers
Career Opportunities
Comfort Keepers offices offer a wide selection of rewarding career opportunities, part-time and full-time, for people who have a heartfelt desire to help seniors and other adults live safely, independently, and happily in the comfort of their own homes.
At the very heart of each Comfort Keepers operation are the people who bring the unique brand of caregiving to clients.
There are also opportunities for people to work in and manage offices, coordinate client care, and market our home care services. Each franchised office does its own hiring.
Companion/Homemaker
Responsible for non-medical, in-home support services which provide for the comfort, safety, and general supervision of clients as well as home management services. Provides companionship to those individuals requiring socialization and/or minimum guidance to assure a safe, protected, clean, and orderly environment.
Personal Care Aide
Provides personal care and support services that assist with the activities of daily living, such as bathing, grooming and hygiene, mobility assistance, transferring and positioning, toileting and incontinence care, and assistance with feeding.
Personal Support Worker (PSW)
Provides hands-on personal care and in-home support to help with activities of daily living, including bathing, grooming and hygiene, mobility assistance, safe transferring and positioning, toileting and continence care, and assistance with feeding. Also offers medication reminders, light housekeeping, meal preparation, and meaningful companionship; observes and documents changes in condition and communicates with the care team to promote safety, dignity, and independence at home.
Bookkeeper
Under the supervision of the General Manager/Franchisee, provides assistance with bookkeeping and related accounting systems. Enters data, generates and prepares reports, and maintains records and files.
Client Care Coordinator
Under the supervision of the General Manager/Franchisee, facilitates and arranges the provision of home care services to clients. Responsible for the provision of quality care. Routinely interacts with other staff members as well as clients, family members, community providers/referral sources, insurance companies, care managers, and other third-party payers.
General Manager
Provides direction and leadership and manages the daily operations within our organization. Ensures quality outcomes in a cost-effective manner. Will be accountable for the provision of the quality of care provided. Provides supervision, counselling, teaching, and coordination among office staff. Collaborates with the Franchisee, Marketer, and Supervisors in implementing office policies and planning for future programs.
HR Specialist
Under the general supervision of the General Manager/Franchisee, coordinates human resources activities for the office. Responsible for overall recruitment and retention activities including employment, compensation, benefits, and related actions. Complies and maintains office personnel records. Orients and supervises home care services providers and maintains complete personnel files according to our policies and procedures.
Intake Coordinator
Under the general supervision of the General Manager/Franchisee, is responsible for the conversion of inquiries for service requests to in-home visits. Routinely interacts with other staff members as well as clients, family members, community providers/referral sources, insurance companies, care managers, and other third-party payers.
Marketing Assistant
Under the general supervision of the Marketing Coordinator, contacts, presents, and develops referral relationships to ensure a continuous flow of referrals. Works with the scheduler to monitor referrals and client assessments and intake to ensure that growth goals are met. Responsible for reporting results to supervisor on a weekly basis, discussing successes and opportunities, and revisiting marketing/business plans.
Marketing Coordinator
Under the general supervision of the General Manager/Franchisee, contacts, presents, and develops referral relationships to ensure a continuous flow of referrals. Works with office staff to monitor referrals and client assessments and intake to ensure that growth goals are met. Responsible for reporting results to supervisor on a weekly basis, discussing successes and opportunities, and revisiting marketing/business plans.
Office Manager
Under the general supervision of the General Manager/Franchisee, coordinates and supervises all receptionist, secretarial, and clerical duties within the office.
On-Call Specialist
Under the general supervision of the General Manager/Franchisee, this position will be the lead responder to all calls. The responder will be responsible for providing exceptional customer service and employee supervision throughout the call period. This person is also responsible for maintaining accurate records of all activities and communicating with office staff regarding all call activities.
Receptionist
Under the general supervision of the General Manager/Franchisee, receives callers in person or by phone, determines nature of business, and directs callers to destination. Assists with projects and other assignments as needed or directed.
Scheduling Coordinator
Under the general supervision of the General Manager/Franchisee, is responsible for accurately scheduling qualified home care services providers based on all new and current clients. Interacts with clients and caregivers regularly.
Scheduling Assistant
Under the general supervision of the Scheduling Coordinator, is responsible for accurately scheduling qualified care experts based on all new and current clients.
Territory Sales Manager
Under the general supervision of the General Manager/Franchisee, the Sales Manager is responsible for ensuring the achievement of revenue objectives. The Sales Manager generates sales through cold calling, attending conferences, networking with key influence groups, and relationship building with key referral sources. Calls upon both medical and non-medical referral sources. Responsible for reporting results to supervisor on a weekly basis, discussing successes and opportunities, and revisiting marketing/business plans.
Comfort Keepers Careers FAQs
Before signing on as a caregiver, you may have some questions about how our company works. We have answered some of the most common ones below. If you still have more questions, or you’re interested in applying, please contact us. You can either visit your local office or give us a call.
Comfort Keepers offers more than home care jobs. Working with us is a truly rewarding experience.
You get to help enrich the lives of seniors by offering support and companionship. We help our clients to stay in their own homes longer, improving the quality of their lives. We are always looking for new Comfort Keepers® to join our team. If your passion is caring for others, we want to hear from you.
What's Comfort Keepers?
Comfort Keepers is a company that offers quality in-home care to seniors. Each of the more than 40 Comfort Keepers locations across Canada is an independently-owned business. But in each location, our commitment remains the same: to help people live better lives. We’re a community full of compassion. This is more than an assisted living job. Comfort Keepers is a family united by a culture of care. We only hire the best to be caregivers, because that’s what our clients deserve. We want to give clients the same level of care we would offer to our own loved ones.
What Tasks Would I Perform?
This depends on your skills, availability, and the position that you desire. Some of our caregivers act only as companions for our clients. This means spending time with them and performing light tasks as needed. Other clients need extra support, such Alzheimer’s care or assistance with some other health condition. Every open position listed in our career centre will describe the requirements of the job. Some in-home care requires light housekeeping, meal preparation, and other household chores. Each client has a unique care plan that is tailored to his or her particular needs, where they list the services we are expected to provide. Before accepting a client, your supervisor will go over this list with you. Our most important job, no matter who our client is, is to be there for them. The role of the caregiver is an important one. Clients depend on us to help them live a more enriched and fulfilling life. This is why we’re proud to call ourselves Comfort Keepers.
What Is a Plan of Care?
Every client receives a plan of care. This document outlines the duties and responsibilities expected by the senior that is in your care. We believe that caring for our clients is about more than performing tasks for them. The plan of care includes activities designed to promote a healthy body and mind.
How Far Will I Have to Travel?
Most Comfort Keepers locations cover a number of towns, cities, and/or regions. This allows them to provide immediate care to their clients. It also allows our caregivers to work within a close distance to where they live. The page for your local office will list all the communities it covers.
Will I Get Compensated for Mileage?
Yes, mileage compensation for transporting your client is one of the benefits we offer.
Am I Covered If There Is an Accident on the Job?
Yes. Caregiver jobs can be physically strenuous, which is why we offer workers compensation for all of our caregivers. This means that if you’re injured on the job, you’re covered.
Can I Choose My Own Clients?
Your supervisor will match you with clients who fit your availability and personality, as we feel it is the best plan for both of you. When your supervisor has found a good match for you, he or she will go over that client’s plan of care with you. If you feel that the plan is outside what you’re capable of offering, simply tell your supervisor and a suitable caregiver will be found for the client.
I Go to School, Can I Schedule Work Around My Classes?
Many caregivers are students or recent graduates. Let your supervisor know when you have classes, and they can build a work schedule around it. When your classes change, let your supervisor know as soon as possible. This allows them to update your schedule. Being a caregiver is a great way to earn money and gain experience while at school.
What Happens If I Get Sick?
Getting sick is natural, and we don’t want you to get your client sick. Contact your supervisor as soon as you’re feeling ill so they can get coverage for your client. Caregiver jobs require that you be there for your client when you are scheduled. This reliability is an important part of Comfort Keepers. We expect sickness to occur, but it should be an uncommon occurrence. This allows us to give the best service to our clients.
How Do Taxes Work?
With Comfort Keepers, you are an employee at your local office. This means we take care of all taxes, just like other employers.
How Much Will I Get Paid?
We pride ourselves on compensating our caregivers well. The amount you make will depend on your position, experience, and where you live.
Is There a Bonus If I Refer a Friend to Comfort Keepers?
Yes! If you refer a friend or family member to work with us, you get a special bonus as a thank you for helping us grow our team.
