History

Starting the In-Home Care Service

The Comfort Keepers story began in 1998, when Kris Butler, a registered nurse working in home health care, saw a need: many clients needed help with non-medical tasks. As a nurse, she could only provide medical (skilled) care.

Many clients valued companionship most. They asked for small favours that made life easier. Help with laundry, a ride to a doctor’s appointment, or time together over a puzzle. They simply wanted someone to brighten their day with conversation and a helping hand at home.

Kris brainstormed with her family to find a name that captured the feeling they wanted to create. Kris’s daughter suggested “Comfort Keepers,” based on the goal: to keep clients comfortable at home, as an alternative to expensive nursing homes and senior facilities. And Comfort Keepers was born!

Since 1998, the company has grown from a dream to more than 700 locations worldwide. Today, Comfort Keepers provides uplifting in-home care to thousands of seniors each day. Comfort Keepers is available in 13 countries through independently owned and operated locations that make a difference in the lives of seniors and other adults in their communities.

The Comfort Keepers franchise system includes a large global network of caring individuals. Many owners came to Comfort Keepers after caring for a loved one. After seeing the difference in-home care can make to a senior’s quality of life, they wanted to be part of a culture of care.

Despite our growth, we remain as committed to quality as when we were founded in 1998. We meet high standards by recruiting great people, building a compassionate culture, and using new technology to improve our clients’ lives.

Industry leaders have recognized our quality and dedication to our mission. We are consistently recognized as a leader in senior home care.

Canadian Franchise Association Award of Excellence
Canadian Franchise Association Recognition Award
Accreditation Canada Seal of Excellence
Canadian Franchise Association 2025 Franchisees' choice award
Feed Seniors Now community program
A Comfort Keeper trusted in home caregiver for local seniors.

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