Home Health Agency Testimonials

What people are saying about our home health agency

Hundreds of people every day discover the exceptional brand of in-home care provided by Comfort Keepers – from seniors and their families to the exceptionally caring people who discover Comfort Keepers Home Health Agency and choose to become a Comfort Keeper themselves.

Click below to find out what some of these individuals have discovered.

Employment Testimonials
about Comfort Keepers Home Health Agency

“Being a Comfort Keeper is a wonderful job! So much so, that it often doesn’t even feel like work.  Not only do you get to provide care to people who need it, but you also provide companionship.

There is nothing better than seeing your client’s smiling face when you walk into the room to start your shift.”


“My work as a Comfort Keeper is very rewarding for me on a personal level and fulfills me on a spiritual level.

To see a face go from hopelessness to happiness because of something that I have done for them is very special.

Anyone can be a caregiver but it takes a caring person to be a good ‘Comfort Keeper’.”


I became a caregiver because I believe the older generation deserve dignity and quality of life.

Wanting to make a difference in the lives of my clients has been wonderful.  The people I have met are gracious and very thankful.

It makes a real difference in my day to know the simplest things can mean the world for people who are lonely and isolated.  This job has opened my eyes to the future, which will be for all of us.  I hope to have the same kind of help that is so easy to give.


While working for Comfort Keepers I have heard nothing but positive praise from my clients about Comfort Keepers.  Comfort Keepers want their clients to have the best care, so they match the caregiver to fit the client’s needs. The staff is professional and caring. They have assigned me to a variety of cases and I appreciate the opportunity to help so many different people.  I love being able to make people happy. I have recommended Comfort Keepers to friends and hope to work for Comfort Keepers for many years.


Since the very first day I began to work for Comfort Keepers, I have been very impressed with the company. The attention and consideration they give to their clients is wonderful. It makes me very proud to be part of a company that cares as much about their clients as I do.  It gives me such joy to see my clients smile and know that I am helping them stay independent. I appreciate the opportunity to be a Comfort Keeper and I am glad to be a part of the team.  I love my job.



Debra D.
Central Regional
Winner 2009

Peggy S.
Northeast Regional
Winner 2009


Read All Employment Testimonials About Our Home Health Agency Here.

Care Services Testimonials
about Comfort Keepers Home Health Agency

…Above and beyond…”

“I wholeheartedly recommend Comfort Keepers! My mom absolutely adores Liz who comes in to do her feet but when the COVID-19 pandemic hit, Comfort Keepers went above and beyond to help my mom. I live in Vancouver and ordering online groceries became impossible for me to do but Comfort Keepers had reached out to all their clients offering services and Darcy saved the day, she even went out of her way to get a pound cake for my mom when Thrifty’s had sold out. From the office staff to Liz and Darcy and everyone else, these guys are the absolute best and I trust them fully with looking after my mom when I can’t . Thank you so much!”
~Tara Brockway

“…Immediately Impressed…”


When our mother was having medical problems due to over medication by her physician (polypharmacy) and things were getting more difficult for the family to manage directly, we researched and met with a variety of service providers to assist with senior home care in the Qualicum Beach area as we looked for a new doctor. We were immediately impressed by D’Arcy’s experience, knowledge and understanding, caring manner. My mom also liked her demeanor and we decided to go with Comfort Keepers to get my her through her recovery.

The caregivers were prompt, respectful and kind, and kept a log of their time spent each week with my mother. They got her out walking and into her garden, and generally kept her company. D’Arcy always stayed involved and made our family feel very secure in the additional care that she was giving when we were unable to be there personally for the amount of time that we wanted.

Happily, my mom is through her tough times now, but we will definitely contact D’Arcy and Comfort Keepers in the future should the need arise for more in-home care. I highly recommend the services of Comfort Keepers in Qualicum Beach.

Shelley Q.

“…Could not possibly be in Better Hands…”

In early May I met with Comfort Keepers Parksville as I am the sole caregiver for my spouse whose dementia was rapidly moving downhill. We had no one who could give me some time away from the house, and care for him with the skills he now needs, in a kind, compassionate manner. They have been above and beyond my expectations and then, he becoming more unsteady, had a fall.
His caregiver acted with such professional skill I was so glad she was there, giving better care than I ever could have. He was taken to our local Emergency, accompanied by the caregiver and brought home by Ms. Falkiner herself who came to support and help both my husband and her staff. They were wonderful then, and continue to be now, he could not possibly be in better hands, and we thank them.


“…Exceeded my Expectations…”

Hi Laurie,

I wanted to send a few words your way regarding the service you and your staff provided to my parents when we were all in a bit of a crisis. We needed care a.s.a.p. I made the first call to Comfort Keepers late in the evening. Not only was it was returned immediately, you found someone to come in the next morning…..and there was NO MINIMUM 3 or 4 hour time requirement.

WOW! A couple of things after that which exceeded my expectations… your staff made follow up calls to see if everything was going well, you had a staff member visit with my parents to ensure they were comfortable with the care giver, you provided the same care giver time and time again to reduce confusion.

I spoke with many staff members on the phone when calling in and each and every one of them was courteous, caring and extremely helpful. Thank you for making my job of “care giver” a much, much easier one.

Keep up the good work!

Cheryl M.


“…the Best and Most Trusted…”

I am very pleased that I chose Comfort Keepers.  Their commitment to client care and integrity of their staff make families of loved ones completely at ease knowing that they are being looked after the way a family member would look after them.

In essence, I am happy to say that Comfort Keepers are our “extended family.”     I would highly recommend Comfort Keepers to anyone who asks for in-home care as they are, in my opinion, the best and most trusted in their field.

Barbara S.





Read All Care Services Testimonials About Our Home Health Agency Here

Read All Employment Testimonials About Our Home Health Agency Here


Comfort Keepers of Parksville, Qualicum Beach and Nanaimo provides in home care services in the following cities and postal codes in the British Columbia area:

Beaver Creek, Cameron Lake, Cassidy, Cedar, Dashwood, Dolphin Beach, Dunsmuir, Errington, Extension, Hilliers, Nanaimo, Nanoose Bay, Parksville, Port Alberni, Qualicum Bay, Qualicum Beach, South Wellington, Sproat Lake, and Whiskey Creek

V9K, V9P, V9R, V9S, V9T, V9U, V9V, V9Y, V9X

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