Meet Our Comfort Care Providers in Victoria, BC

Our Comfort Care Providers are here to enrich the lives of our seniors by assisting them to live safely and happily in the comfort of their own homes.

As the face of our company, we only choose the very best Comfort Keepers providers to represent our company which is why we have an extensive hiring and placement process. Each Comfort Keeper goes through a strenuous screening process which includes a series of interviews, background checks and educational courses to ensure that they can provide the very best care and attention to our seniors. In addition to our screening process, all of our Comfort Keepers are also bonded, insured and provided Workers’ Compensation Insurance to protect our clients. Not only do we take extreme care in selecting our comfort care providers but we also work tirelessly to identify the best comfort keeper for your elder.

When determining which our comfort keepers will be matched with our seniors we take a variety of different factors into consideration including their individual personalities, interests and your seniors’ specific needs. By selecting the very best comfort care providers and matching them accurately to our seniors we are able to provide your senior with the care and attention they deserve. Our Comfort Keepers are the very best at assisting elders and allowing them to live happily and comfortably in their own home. Become part of our family today and learn more about our incredible Comfort Keepers.

Meet the Team

Roger Martin

Roger Martin is the proud owner of Comfort Keepers Victoria which has won the Greater Victoria Chamber of Commerce Awards for “Outstanding Customer Service” and “Business of the Year”, as well as the Better Business Bureau’s Torch Award for Business Ethics & Integrity on multiple occasions. Roger has been working in seniors care for over seven years and is always looking to better support seniors in the community. During his free time Roger enjoys spending time with his niece and family while playing golf, cooking and reading.

Alex Irwin
General Manager 

Alex is the General Manager for our Comfort Keepers team. She brings 40 years’ of experience in retail management as a multiple store manager (District Manager) or big box General Manager. Alex joined Comfort Keepers in 2015 and is loving every minute! She specializes in Client satisfaction, hiring, coaching, training and building awesome TEAMS. In her spare time, Alex is all about caring for aging Mum and brother with Parkinson’s. She loves to read, cook and spend time with family and friends.

Chloe Hale
Operations Manager 

Chloe joined our team as our Operations Manager. Over the past five years, she has worked in administration, museums and retail providing the best customer service possible. Chloe enjoys problem-solving which is a key component of scheduling at Comfort Keepers. She graduated from the University of Victoria with a BA in Humanities. In her spare time, Chloe enjoys socializing with friends and going to escape rooms, board game cafes and going to the cinema. While at home, she enjoys cooking and experimenting with different ingredients and recipes, playing video games and watching Netflix.

Patricia Egresits
Client Care Coordinator 

Patricia joined the team in November 2018. She is originally from Switzerland and has experience in working as an RN in a private home care company for over 10 years. Patricia specializes in leading teams, care provision, standards-setting and customer service. Patricia enjoys working with people from different backgrounds and is driven to be efficient but also to provide client care services with her heart and soul. In her free time, Patricia enjoys being with her son and her husband. They love going for picnics to the beach, working in their garden and cooking for their friends.

Lorraine Stevens
Scheduling and Admin Assistant

Lorraine is our Scheduling and Admin Assistant.  She joins us after many years working with VIHA / Island Health.  Lorraine has a 12 year old son, James, and her husband (Rob) works with the Military.  Lorraine has lived in Victoria all her life and we are sure she knows every street and bus route, which of course comes in handy with scheduling!  In Lorraine’s spare time she likes to cook, watch movies, get outside as much as possible and spend time with family.

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