Accreditation is an intensive process in which an organization’s processes, policies, and procedures are examined by industry experts against a set of quality standards. To achieve accredited status, Comfort Keepers offices met or exceeded the rigorous standards, for Home Care companies, as defined by Accreditation Canada. The standards that achieving accredited status are based upon include Client Safety, Infection Prevention and Control, Employee Safety, and Healthy Work/Life Balance among others.
Achieving accreditation provides Comfort Keeper’s clients, their family, and loved ones with the assurance that they are receiving the best care possible. Comfort Keeper’s employees know that they are working for a company that is committed to providing a safe working environment where caregiving performance is recognized and rewarded. The ten offices across our national network including; Barrie, Collingwood, Edmonton, North and West Vancouver, Oakville, Red Deer, Toronto, Vancouver, Victoria, and Winnipeg; who have each achieved accredited status demonstrates that Comfort Keepers has built a culture of quality, safety, and excellence, and reinforces Comfort Keepers’ role as a leading home care provider.
Comfort Keepers Canada President, Peter Drutz said: “Accreditation is part of a philosophy of Continuous Quality Improvement. In our constant quest for excellence, our accredited offices and the rest of our network continue to focus on, and invest in, furthering the quality of the services being provided.