Senior Caregivers | February 25, 2023
Who are your Comfort Keepers? Prospective clients constantly ask me this very same question. Admittedly, it is a truly excellent question to ask. What clients are really saying is, ‘how can I trust these individuals?’ In good faith, we want to talk all about this. We want our prospective clients to know what efforts we make to do right by them.
Our staff come from all walks of life. Most of our staff are Companion Caregivers. Some are Personal Support Workers. Fewer still are Nurses.
Some are beginning their career in the health care field. Others are seasoned professionals who know this job like the back of their hand. Others are internationally trained medical professionals jumping through hoops to have their status recognized in Canada.
Most importantly, each of them is a capable professional who is here because they want to be. After all, this is not a typical 9 to 5 job; it is a calling.
So, we’re going to let you in on a secret; there is no secret. It’s all about due diligence. Because in life there are no guarantees. We only get opportunities. So, we must try our best to make good on them.
Moreover, as a small to mid-scale organization, we find ourselves uniquely situated to focus on quality service delivery. It is a simple, yet time-consuming filtration process. And it is a necessary part of ensuring that we hire candidates who have demonstrated that they have the potential to be entrusted with the health and safety of our clientele. Here is brief glimpse into our process:
In the next step, we schedule the staff member for onboarding training. This is based upon their intended roles. This training discusses many topics, including but not limited to:
Following this, in-service field training is provided to staff as required. This training is facilitated by our own Client Care Coordinator, an experienced nurse.
Monitoring our staff helps us focus on quality client service delivery. It helps ensure that we are:
We do this primarily through:
Have you ever worked at a place that does not value you? Regrettably, most of us have. It’s not the kind of place that promotes us to be at our best so that we can perform at our best. At Comfort Keepers, we do things differently. Here are some ways:
So, what does this all mean to you, our prospective client? Well, as our existing clients testify on our Better Business Bureau and Google Reviews pages, it means that:
So, back to our question of ‘who are your Comfort Keepers?’ These are our award-winning staff. We are a group of caring professionals who are qualified, supervised, and empowered to be their best so that we can give our best to our clients and their families.
Comfort Keepers Helps
Comfort Keepers senior care of Hamilton, Kitchener, and Waterloo has been helping seniors lead healthy, active, and enjoyable lifestyles for over two decades in North America. We understand the challenges of the golden years, we know what our seniors are capable of achieving, and we offer companionship and care that helps empower seniors to sustain their autonomy, maintain good health, and enjoy their time in retirement.
Our trained caregivers can make your day-to-day life easier and help you make the most of your time, rendering it a relaxing and enjoyable experience. At Comfort Keepers Kitchener and Waterloo senior care, we can help you achieve your tasks so that you can focus on the things that matter. We help our clients find joy by elevating the human spirit.
Call us today for more information on how we can serve your needs.