Client Testimonials

“For almost five years, the staff of companions and personal care assistants from Comfort Keepers have helped my parents get the most they are able from life in their old age. First as a couple in their apartment, and then on their own in extended care facilities, Mum & Dad have benefited from the considerate attention of these kind, competent and professional people. I, and my siblings, have greatly appreciated the insightful feedback we receive about our parents’ health and well being from them in personal communications. What we like the best is that the longer serving caregivers developed a genuine friendship with my parents, and with us. 
I know that my father’s life now that he is without his wife would be far less interesting and stimulating were it not for the excellent efforts of the Comfort Keepers. I also know that the lives of his children would be more stressful if it were not for their services.”

— Bruce H., Ottawa

“My aunt has lived a wonderful, strong and dignified life. She now struggles with evolving elements of dementia and Alzheimer’s. Even as her condition deteriorated, she was always very clear that she deeply desired to stay in the comfort of her home where she has lived for 52 years. That was only made possible with the compassionate and thoughtful Comfort Keepers staff. They have persevered through many strenuous days and some personally difficult situations, but always ensured that my aunt was safe and content. Both the front line staffers and the management were most supportive in this turbulent time and have done an amazing job in allowing her to stay at home as long as she has. They have allowed her to retain her dignity and her self-worth in a trying time. I am not sure what I might have done with this support.”  

— Dave D., Pickering

"We could not be happier with the caregiver you matched with our mom. Patricia is perfect. She is kind and attentive and mom just loves her. Having Patricia there to cook meals, help with housekeeping has helped mom recover from surgery faster. We feel very fortunate that Patricia is with our mother."

— Jane A., Ottawa

Comfort Keepers offers a wide range of excellent services, supported by great caregivers and office staff. I have heard from many professionals in the healthcare field about their experience and quality of care. I would highly recommend their services.

— Alyssa Royce

I recently needed transportation for medical testing and found Comfort Keepers to be very professional and helpful. Tammy coordinated everything smoothly, and Heather provided excellent service. Both were wonderful to work with. I would absolutely use them again.

— Barb White

I have been using Comfort Keepers for over five years for overnight and occasional daytime care for my parents—more than 2,000 shifts in total. They are reliable, efficient, caring, and responsive. Their ability to always provide backup caregivers is invaluable. They remained strong and dependable even through COVID. I highly recommend them.

— Donna

As the child of a 91-year-old widow, I worry about my mother’s care and safety. Comfort Keepers listened to my concerns from the first inquiry and found the perfect caregiver—allowing my mom to remain independent while receiving the support she needed. The entire team is efficient, honest, caring, and trustworthy. They gave me peace of mind.

— Ilene Zelewicz

After speaking with other agencies, it was clear Comfort Keepers was the best in the industry. Their customer service is impeccable, and the staff are friendly and organized. They took the stress of arranging care completely off my shoulders. I always feel supported and confident my mom’s needs are in good hands.

— Jacqueline Kendall

Thank you to all the staff at Comfort Keepers for helping my mother-in-law. The service was amazing. The caregivers were patient and compassionate, even with the challenges of dementia. What started as short-term care has become long-term support—we’re very grateful.

— Lloyd Rogers

Words don’t describe how wonderful the team at Comfort Keepers is! When my mom fell, our family was stressed and unsure what care she needed. Jessie, the Client Care Coordinator, was patient, empathetic, and answered all our questions. The caregivers treated my mom like their own. I highly recommend Comfort Keepers to anyone in need of TLC.

— Margaret Waltham

I’m so grateful to the Comfort Keepers staff who helped care for my mother during a time of need. Their prompt response, professionalism, and ability to quickly provide support were truly appreciated. I highly recommend them.

— Margarita Martinez

A Comfort Keepers staff member visits my mom three times a week, and the change in her has been incredible. She is happier, more content, and truly enjoys the companionship. The team is attentive in matching the right caregiver and flexible with scheduling. They have been a true blessing for our entire family.

— Sandra Budge

We used the services of Comfort Keepers during a difficult transition for a family member with memory loss, moving from her home to assisted living. Our experience—from client care to the caregivers who visited and comforted our aunt—was exceptional. Thank you, Comfort Keepers.

— Sue

Comfort Keepers has been incredible in supporting my 69-year-old father with Alzheimer’s. Bringing him home and having their caregivers provide companionship has made him happier and more stable. He continues to enjoy outings and meaningful moments. Thank you, Comfort Keepers.

— Tracy Oliver