We, at Comfort Keepers, are committed to being an essential part of the society we serve. Here We are responsible for our professionalism and in a client-centered manner, upholding the dignity and honor of our clients, and holding agreement with ethical principles. Our Code of Ethics is designed to provide Comfort Keepers with ethical principles to use when facing situations that may occur and as for managing relationships with clients, family members, other members of the team support; other health care practitioners; and the public. This code is intended to complement laws, codes, and standards of professional practice.
ADVOCACY: Comfort Keepers consist the responsibility to improve the accessibility, awareness, and quality of our services on behalf of our clients. Comfort Keepers will seek guidance from internally and externally for such situations that could place the organization and/or its clients in jeopardy.
CLIENT AND EMPLOYEE SAFETY: Comfort Keepers understands that the community represents a special environment for health sector employees. Comfort Keepers will take all the possible steps to assess and minimize risk to clients while being responsible for their wishes. Comfort Keepers will also take required measures to ensure the personal safety of employees. Any Safety concerns from both clients and employees will be reported and addressed in a supportive and nonthreatening way. After all the aspects have been considered, Comfort Keepers may withdraw services if employee safety is compromised.
COMMITMENT TO QUALITY SERVICES: Comfort Keepers is 100% committed to our clients to provide the best and highest quality services that will benefit our clients within their available resources.
CONFIDENTIALITY: When it comes to Client information. It is highly confidential. Comfort Keepers will make sure that clients and their legal departments are informed of their rights to consent to the sharing of the necessary information with individuals and organizations directly involved in the client’s care.
CONFLICT OF INTEREST: None of Comfort Keeper’s owners, employees, or sub-contracted suppliers will compromise services to our clients for the benefit of the organization or individual.
DIGNITY: In all our interactions Comfort Keepers will express respect for human dignity. We are responsive and sensitive among our clients, employees, and the community at large.
FAIR AND EQUITABLE ACCESS: Comfort Keepers understand that each individual is entitled to an unbiased assessment of their needs. Comfort Keepers ensure that our services are provided only based on the client’s needs, regardless of income, age, gender, ethnicity or race, physical or mental ability, or any other factors such as diverse behaviors or lifestyles.
HEALTH AND WELL BEING: Comfort Keepers will use a systematic approach to clients’ health care needs acknowledging all things important to them in their community.
INFORMED CHOICE AND EMPOWERMENT: Comfort Keepers believe that the majority of individuals have the ability and the right to make decisions about their health. Comfort Keepers will guide clients to make care plans and life choices in keeping with the clients’ values, beliefs, and health care goals. Comfort Keepers will make sure that clients are fully briefed on their options and have the information needed to make informed decisions about their health and care. undergoing the process, if the client is determined to be incapable of making these decisions, we will take directions from the client’s legal substitute.
RELATIONSHIPS AMONG COMMUNITY AGENCIES: Comfort Keepers appreciate the complexity and necessity for coordination that can often arise in the care of a client. We agree to respect each organization’s role, and to work together to maximize the effectiveness of client services, regardless of any potential competitive aspect of the relationship.