Keep Up With Your Loved One’s Care With The Family Portal From Comfort Keepers of London, Ontario

Providing real-time access to your loved one’s care through our online family portal

At Comfort Keepers, we understand how important it is to have peace of mind about your loved one’s care. This is why we have provided families a convenient way to keep track of their care with constant access online through the family portal. Here you can find information about your caregiver, read and leave notes and messages, review care plans, schedules, and more. If you have questions about this information, please call (519) 601-4075.

The family portal is designed to be a central place for information about your loved one’s care services from Comfort Keepers. Clients and their family members can get access to updates about their loved one’s care instantly and communicate from anywhere in the world, so it is easy to stay in the know even if you are far away. The family portal gives families peace of mind, as they are able to be more informed and directly involved in the care for their loved ones.

Features of the family portal:

Easy to Access Information 

• View the schedule of visits
• See your caregiver’s picture and learn a little about them
• Review the Plan of Care that caregivers will follow during visits
• View documents attached to the client’s file

Read and Respond to Messages

• Communicate with other family members who use the portal through the “Message to Loved One” function
• Get in touch with CK’s administrative staff through the messaging function
• See any notes posted by the caregiver updating them on their loved one’s condition, shared activities, and upcoming plans

Already have a login? Connect to the family portal here.

Interested in getting a whole new level of access to your loved one’s care? Call Comfort Keepers of London, ON and the surrounding areas today at (519) 601-4075 to learn more about real-time care updates through our family portal.

Family Portal