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Client Testimonials

Comfort Keepers® is a Leading Provider of Quality In-home Senior Care.

Client Testimonials

See what people are saying about our home care services in Hamilton, ON, and the surrounding area

At Comfort Keepers, we are dedicated to providing the highest quality of service to our senior clients. We value any and all feedback our clients offer us and always love to hear about their experiences!

We are appreciative of the opportunity to work with such a diverse group of wonderful clients and their kind words. To learn more about the home care services we offer in Hamilton, ON, please contact us online or call us today. Please see below to read our Comfort Keepers reviews to see what others have to say about our care!

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At Comfort Keepers, our organization tries to surpass the expectations of our clients every day. We would not be able to achieve that if it weren’t for your essential comments. If you could take the time to click the link below and provide a review of the services you received, it would mean the world to us! Just follow the steps below to get started. All you need is a Google account:

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What People are Saying About Comfort Keepers®

Comfort Keepers offers a wide range of excellent services, supported by great caregivers and office staff. I have heard from many professionals in the healthcare field about their experience and quality of care. I would highly recommend their services.

— Alyssa Royce

“I enjoy working with elderly people and taking care of them so that their moment of life is filled with precious memories of being with someone who cares. Companionship is the greatest gift that I can give to them. Being with them and making them smile is heavenly to me. I just take care of them as if I do to my parents.  Being a caregiver and a Comfort Keeper makes me glad that I’m taking care of the elderly on a daily basis and that fills my day and heart with joy.”

— Annu

I recently needed transportation for medical testing and found Comfort Keepers to be very professional and helpful. Tammy coordinated everything smoothly, and Heather provided excellent service. Both were wonderful to work with. I would absolutely use them again.

— Barb White

“I love the opportunity I get to help our elders in their need. As a caregiver I feel contented and it gives me a sense of achievement in this role. It is a very different kind of job. It takes a lot out of you, but it also gives you so much in return.”

— Benty

I have been using Comfort Keepers for over five years for overnight and occasional daytime care for my parents—more than 2,000 shifts in total. They are reliable, efficient, caring, and responsive. Their ability to always provide backup caregivers is invaluable. They remained strong and dependable even through COVID. I highly recommend them.

— Donna

“Dahlia and her team provided my mother and father with excellent and caring service while really understanding and customizing their services to meet their needs.”

— Greg F.

As the child of a 91-year-old widow, I worry about my mother’s care and safety. Comfort Keepers listened to my concerns from the first inquiry and found the perfect caregiver—allowing my mom to remain independent while receiving the support she needed. The entire team is efficient, honest, caring, and trustworthy. They gave me peace of mind.

— Ilene Zelewicz

After speaking with other agencies, it was clear Comfort Keepers was the best in the industry. Their customer service is impeccable, and the staff are friendly and organized. They took the stress of arranging care completely off my shoulders. I always feel supported and confident my mom’s needs are in good hands.

— Jacqueline Kendall

"The first time I spoke to Dahlia at Comfort Keepers I knew I'd called the right place. Dahlia was professional, helpful, and answered all of my many questions. She sent us Juhi, a very caring, kind, and patient person to visit with my mom. Mom looks forward to Juhi coming to see her every week and we're thankful to have her with us."

— Kathryn S.

Thank you to all the staff at Comfort Keepers for helping my mother-in-law. The service was amazing. The caregivers were patient and compassionate, even with the challenges of dementia. What started as short-term care has become long-term support—we’re very grateful.

— Lloyd Rogers

Words don’t describe how wonderful the team at Comfort Keepers is! When my mom fell, our family was stressed and unsure what care she needed. Jessie, the Client Care Coordinator, was patient, empathetic, and answered all our questions. The caregivers treated my mom like their own. I highly recommend Comfort Keepers to anyone in need of TLC.

— Margaret Waltham

I’m so grateful to the Comfort Keepers staff who helped care for my mother during a time of need. Their prompt response, professionalism, and ability to quickly provide support were truly appreciated. I highly recommend them.

— Margarita Martinez

"This is an outstanding company! The word 'Comfort' says it all. Prior to finding this 5 star company, we were suddenly 'dropped' without notice' i.e. home palliative services. You can only imagine how devastated we were. I like yourselves reading this felt outraged. What do you do? Easy....stay calm and find a FIVE star company that will take on a palliative patient. Within hours, we had services up and running once again. What a life saver! Dahlia is always in the background guiding you and her PSWs. Most professional. When Dahlia is unable to get a shift covered, she even came out and covered it herself. I can't say enough about this company... only that Comfort Keepers is most comforting company right to the very end when my significant other passed away."

— Pat P.

“My favourite part of being with Comfort Keepers is the companionship part. We get to meet new people and have fun. How often does your job let you go for a walk and take nice photos on a local trail?”

— Philip

A Comfort Keepers staff member visits my mom three times a week, and the change in her has been incredible. She is happier, more content, and truly enjoys the companionship. The team is attentive in matching the right caregiver and flexible with scheduling. They have been a true blessing for our entire family.

— Sandra Budge

“Aside from my Managerial role, I am often found attending to Caregiving and Accompanied Transportation duties. This ensures that we are fulfilling as many last minute requests as well as covering as many shifts as we can (when the unexpected happens). After all, it keeps my skills sharp, gets me directly in touch with our clients, and it gives me the opportunity to practice what we preach!”

— Shane

We used the services of Comfort Keepers during a difficult transition for a family member with memory loss, moving from her home to assisted living. Our experience—from client care to the caregivers who visited and comforted our aunt—was exceptional. Thank you, Comfort Keepers.

— Sue

Comfort Keepers has been incredible in supporting my 69-year-old father with Alzheimer’s. Bringing him home and having their caregivers provide companionship has made him happier and more stable. He continues to enjoy outings and meaningful moments. Thank you, Comfort Keepers.

— Tracy Oliver