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Comfort Keepers® Canada Executive Bios
Susan Parker
Director, Operations & Client Services
In addition to her role as the Director of Corporate Operations, Susan is also our National Director of Nursing Practice. In this role she works with our Franchisees to ensure client facing staff are provided with the education and decision support to enable them to provide the best care for clients and families. Having nursed in a variety of settings and following 10 years with the LHIN directing the palliative care portfolio, Susan joined the Comfort Keepers family in 2018.
Susan is a Registered Nurse in Ontario. She holds a B.Sc. from the University of Victoria, is Green Belt certified in Lean Six Sigma and holds a Postgraduate Certificate in Business Administration from the Australian Institute of Business.
Susan Parker
Director of Corporate Operations
In addition to her role as the Director of Corporate Operations, Susan is also our National Director of Nursing Practice. In this role she works with our Franchisees to ensure client facing staff are provided with the education and decision support to enable them to provide the best care for clients and families. Having nursed in a variety of settings and following 10 years with the LHIN directing the palliative care portfolio, Susan joined the Comfort Keepers family in 2018.
Susan is a Registered Nurse in Ontario. She holds a B.Sc. from the University of Victoria, is Green Belt certified in Lean Six Sigma and holds a Postgraduate Certificate in Business Administration from the Australian Institute of Business.
Neda S. McGuire, MHA
Gerontologist & Business Coach
Neda McGuire is a Gerontologist and End of Life Doula. Her passion to help and care for others guided her to healthcare. She has been in the healthcare field for over 30 years assisting many families and their loved ones through healthcare and aging journeys. Neda has a Master’s in Gerontology and a Masters in Health Administration from the Medical College of Virginia.
She owned a Comfort Keepers franchise in Virginia for over fourteen years and is currently a business coach to the Canadian Comfort Keepers franchisees.
Neda is a Rotarian and honored to help the community through Rotary’s mission of service. She has also been a hospice volunteer, assisting patients and families during this sacred journey. She is a past board member of the Alzheimer’s Association and former CEO of the non-profit organization of Partners in Aging in Fredericksburg.
Being a daughter to her parents, mother of two daughters, wife to her husband and a sister are the titles she cherishes most.
Neda S. McGuire, MHA
Gerontologist & Business Coach
Neda McGuire is a Gerontologist and End of Life Doula. Her passion to help and care for others guided her to healthcare. She has been in the healthcare field for over 30 years assisting many families and their loved ones through healthcare and aging journeys. Neda has a Master’s in Gerontology and a Masters in Health Administration from the Medical College of Virginia.
She owned a Comfort Keepers franchise in Virginia for over fourteen years and is currently a business coach to the Canadian Comfort Keepers franchisees.
Neda is a Rotarian and honored to help the community through Rotary’s mission of service. She has also been a hospice volunteer, assisting patients and families during this sacred journey. She is a past board member of the Alzheimer’s Association and former CEO of the non-profit organization of Partners in Aging in Fredericksburg.
Being a daughter to her parents, mother of two daughters, wife to her husband and a sister are the titles she cherishes most.
Stacey Vassos
Director of Franchise Quality Assurance & Compliance
Prior to joining Comfort Keepers, Stacey spent the early part of her career in Banking and Technology Solutions. After experiencing for herself the challenges involved in caring for a senior loved one, in 2012, Stacey purchased a Comfort Keepers franchise and was honored to serve seniors and their families for several years. In 2014 she joined the Canadian CK corporate office in a management role and in 2018 was promoted to the Director of Franchise Quality Assurance & Compliance.
Her role entails many functions such as supporting franchisees throughout their tenure with Comfort Keepers, beginning with new owner training, ongoing support, and site visits. She also ensures that franchisees are compliant with all required submissions, and is responsible for the Comfort Keepers Accreditation program, where she has successfully shepherded franchisees through 4 successful accreditation surveys for Primer and Qmentum Accreditation cycles with Accreditation Canada.
Stacey has a Bachelor of Business Administration (Brock University) and a Master of Business Administration (Johnson Graduate School of Management, Cornell University). She has served as a Board member for several community and charitable organizations and is an active volunteer with the Provincial Women’s Softball Associations for the past 15 years. She loves spending time with her family, reading, and crocheting.
Stacey Vassos
Director of Franchise Quality Assurance & Compliance
Prior to joining Comfort Keepers, Stacey spent the early part of her career in Banking and Technology Solutions. After experiencing for herself the challenges involved in caring for a senior loved one, in 2012, Stacey purchased a Comfort Keepers franchise and was honored to serve seniors and their families for several years. In 2014 she joined the Canadian CK corporate office in a management role and in 2018 was promoted to the Director of Franchise Quality Assurance & Compliance.
Her role entails many functions such as supporting franchisees throughout their tenure with Comfort Keepers, beginning with new owner training, ongoing support, and site visits. She also ensures that franchisees are compliant with all required submissions, and is responsible for the Comfort Keepers Accreditation program, where she has successfully shepherded franchisees through 4 successful accreditation surveys for Primer and Qmentum Accreditation cycles with Accreditation Canada.
Stacey has a Bachelor of Business Administration (Brock University) and a Master of Business Administration (Johnson Graduate School of Management, Cornell University). She has served as a Board member for several community and charitable organizations and is an active volunteer with the Provincial Women’s Softball Associations for the past 15 years. She loves spending time with her family, reading, and crocheting.
Susan Uno
Franchise Administrator
Susan began her career in the real estate development and investment sector as an executive/personal assistant working primarily in small entrepreneurial companies. After returning to Toronto in 2007 she focused her attention on being a caregiver for her mom and when she passed away. Thereafter, she continued caring for her dad who was much more independent. She started working for Comfort Keepers in 2010 as Franchise Administrator, supporting the Canadian franchisees. She states “It has been a pleasure working at Comfort Keepers and any contribution I can offer to ensure the smooth operation of our team is my primary objective”.
Susan Uno
Franchise Administrator
Susan began her career in the real estate development and investment sector as an executive/personal assistant working primarily in small entrepreneurial companies. After returning to Toronto in 2007 she focused her attention on being a caregiver for her mom and when she passed away. Thereafter, she continued caring for her dad who was much more independent. She started working for Comfort Keepers in 2010 as Franchise Administrator, supporting the Canadian franchisees. She states “It has been a pleasure working at Comfort Keepers and any contribution I can offer to ensure the smooth operation of our team is my primary objective”.
Teddy
Official Office Dog
Teddy has been Susan Uno’s constant companion and fur baby for over 12 years. Several years ago she called Peter and Laurie in a panic asking if she could bring him to the office for a few days as while out for an evening stroll he was attacked by another dog. Although his injuries were not too serious it was traumatic and she didn’t want to leave him alone. That was over 5 years ago and he has become a permanent fixture in our office greeting everyone in his quiet friendly manner ever since.
Teddy
Official Office Dog
Teddy has been Susan Uno’s constant companion and fur baby for over 12 years. Several years ago she called Peter and Laurie in a panic asking if she could bring him to the office for a few days as while out for an evening stroll he was attacked by another dog. Although his injuries were not too serious it was traumatic and she didn’t want to leave him alone. That was over 5 years ago and he has become a permanent fixture in our office greeting everyone in his quiet friendly manner ever since.
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