Toronto Comfort Keepers - Meet Our Team
Laurie Saunders launched Comfort Keepers in Canada in 2004 and is particularly proud of the team we are building across Canada and the wonderful difference we are making in people’s lives.
Before bringing Comfort Keepers to Canada, Laurie was President of Mirbecca Holdings, an information management firm. She has also worked as a business and information consultant for a variety of industries as well as spending twenty years in public sector library management.
She has co-authored a book on ovarian cancer which won the Health Care Public Relations Association (Canada) HYGEIA Award.
Laurie has a Masters of Library and Information Services and a MA in History from the University of Toronto.
Laurie’s overall responsibilities include sales and marketing, training and the development of operational and client management policies and procedures.
Susan Parker R.N. B.Sc.N.
Director of Client Services
Joining the Comfort Keepers family in 2018, Susan brings a well-rounded healthcare background having enjoyed a long nursing career in both the private and acute care sectors as well as nursing in the community for many years followed by 10 years as the palliative care program director at the Mississauga Halton LHIN. In her role with us, Susan lends her expertise to provide oversight and operational direction for our corporate franchise division. We are grateful for her insight, experience and a contagious drive to reach for the best in patient care.
Outside of work, she enjoys travelling, reading, gardening and spending time with her family.
Client Care Manager
Jessie is thrilled to fill the role of Client Care Manager at the Toronto office of Comfort Keepers, beginning in September 2020! Since 2014, Jessie has acted as the Marketing Coordinator for Comfort Keepers Canada, customizing and creating all marketing materials for franchisees across the nation. Jessie has completed the Dementia Care Program through the Alzheimer Society of Toronto, receiving rigorous training in courses Dementia Care, Behavioural Supports, and the U-First! Education Program for Front-line Workers. Jessie’s outgoing and compassionate personality shines through when speaking to clients and/or their families. Jessie is a people-pleaser and will go above and beyond to ensure your loved one’s care needs are met and your expectations are exceeded!
When not in the office, Jessie can be found singing and dancing on-stage in a community theatre production, or even acting on-screen. Jessie graduated (with honours) from Ryerson University’s prestigious Radio and Television Arts program and holds a Bachelor of Arts in Media Production, with a minor in English. Jessie joins the Comfort Keepers team with an eclectic array of work experience in a combination of marketing, media, commercial theatre production, childcare, entertainment and education.
Jessie has a passion for all things Broadway, media and pop culture. Jessie is an avid animal-lover, a competitive (yet sportsmanlike) boardgame player, loves spending time in nature, and enjoys fishing in her spare time.
I began my career many years ago in the real estate development and investment sector as an executive/personal assistant working primarily in small entrepreneurial companies. After returning to Toronto in 2007 I focused my attention on being a caregiver for my Mom and when she passed away, I continued caring for my Dad who was much more independent. An opportunity arose working for Comfort Keepers in 2010 as Franchise Administrator, supporting the Canadian franchisees. My position has evolved over the past several years with my primary responsibilities now being accounts receivable, invoicing and payroll processing. It has been my pleasure working at Comfort Keepers and any contribution I can offer to ensure the smooth operation of our team is my primary objective.
Human Resources Coordinator
A recent graduate from York University, Ruth begins her career journey as Human Resources Coordinator at Comfort Keepers. With a passion for new and exciting experiences and pride in creating internal success, Ruth’s mission is developing and retaining talent and empowering individuals to be the best they can be while creating a team culture that embraces lifelong learning, development and relationships.
Ruth loves to style her friends, travel and try foods from around the world. An entrepreneur at heart, she is venturing into fashion design where she hopes to clothe women worldwide!
Paola Medina joined the Comfort Keepers team as a Scheduling Coordinator in 2013. Paola is a highly organized and detail focused individual with a proven track record to accurately and effectively assign front line workers to Comfort Keepers clients across Canada. Paola understands the importance of establishing a relationship with a client and family members and is committed to putting their needs first. She is responsible for merging a client’s specific requests with the right caregiver’s skill set. Paola has a background in staffing, account management and recruitment.
Andrea Cerqueira joined the Comfort Keepers team as a Scheduling Coordinator in 2019, with a background in staffing, management and recruitment. Andrea prides herself in being highly organized and detail oriented and has a proven track record of effectively assigning the right caregivers to Comfort Keepers clients across the GTA. Andrea understands the importance of establishing good relationships with clients and family members and is committed to putting their needs first and providing the best service possible to all her clients. She also understands the importance of establishing good relationships with all her caregivers as frontline workers are essential in our community.
Official Office Dog
Teddy has been Susan Uno’s constant companion and fur baby for over 12 years. Several years ago she called Peter and Laurie in a panic asking if she could bring him to the office for a few days as while out for an evening stroll he was attacked by another dog. Although his injuries were not too serious it was traumatic and she didn’t want to leave him alone. That was over 5 years ago and he has become a permanent fixture in our office greeting everyone in his quiet friendly manner ever since.
Comfort Keepers Toronto, ON provides in home care services and senior care in the following cities in Ontario:
Toronto, North York, East York, York, Scarborough, Etobicoke, Leaside,and Agincourt